Frequently Asked Questions
Everything you need to know about heavy-duty grooming.
Does Duke Cannon test products on animals?
Absolutely not. We test our products on active duty military personnel, not animals. We are 100% cruelty-free.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days. We process orders quickly to ensure your grooming gear arrives when you need it.
What is your return policy?
If you are not 100% satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Are your products made in the USA?
Yes, the vast majority of our products are made in the USA, and a portion of our proceeds benefits U.S. Veterans.
How do I use the 'Big Ass Brick of Soap'?
Just like any other soap, only it's bigger and better. For maximum efficiency, we recommend using it with our Tactical Scrubber.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX, Discover), as well as PayPal, Shop Pay, and Apple Pay.